Glass Group - BaaS Solutions for Financial Institutions & Fintechs
About Glass Group

Transforming Financial Institutions with Cutting-Edge Technology

For over 15 years, Glass Group has developed technology solutions that process millions of daily transactions, driving the digital transformation of credit unions, banks, and fintechs across Brazil.

Our Core Values at Glass Group

Discover the mission, vision, and purpose that turn complex challenges into tangible results

Mission

Lead the digital transformation of the Brazilian financial sector through robust and scalable technology solutions, optimizing operational efficiency and maximizing return on investment for our strategic partners.

Vision

Establish ourselves as the most reliable and strategic technology ecosystem for financial institutions in Brazil, setting new standards of excellence in infrastructure, security, and innovation.

Purpose

Drive the competitiveness and sustainable growth of financial institutions through world-class technology architectures, freeing strategic resources for market expansion and shareholder value creation.

Our Values

Learn about the 6 commitments we turn into daily actions in every project and relationship

Commitment to Results

We deliver solutions that generate measurable business impact for our clients, always prioritizing quality and performance.

Operational Transparency

We maintain clear and honest communication about processes, timelines, and challenges, building trust-based relationships.

Respect & Empathy

We treat clients, partners, and team members with genuine respect, valuing diverse perspectives and constructive feedback.

Collaborative Spirit

We believe the best results come from collaboration between multidisciplinary teams and constant knowledge sharing.

Continuous Evolution

We constantly invest in technical training, technological innovation, and process improvement to stay ahead.

Ethical Responsibility

We operate with absolute integrity, in compliance with LGPD and financial sector regulations, protecting data and privacy.

Security and Compliance Are Non-Negotiable

At Glass Group, Compliance and LGPD are not competitive advantages — they are mandatory requirements and foundations of every line of code we develop.

Privacy by Design

All architecture is developed with privacy from inception. Data mapping, consent, anonymization, and data subject rights are natively implemented in 100% of projects.

  • Data retention and disposal policies
  • Detailed data processing records
  • Incident response procedures
  • Periodic compliance audits

Regulatory Compliance

Full adherence to Central Bank, SUSEP, CVM, and other regulatory body standards. Our compliance framework ensures every delivery aligns with financial sector requirements.

  • BACEN Resolution compliance
  • Cybersecurity standards compliance
  • Automated compliance reporting
  • Regulatory change monitoring

Our Differentials

See why leading financial institutions choose Glass Group for their critical projects

Financial Expertise

Deep knowledge of the financial sector, its regulations, and operational challenges

LGPD Compliance

Full adherence to Brazil's General Data Protection Law and banking security standards

Custom Projects

Tailor-made solutions that perfectly adapt to each client's needs

Robust Infrastructure

Redundancy, WAF, and Tier 4 infrastructure for maximum availability

Standardized Audits

Rigorous audit processes ensure continuous quality and compliance

Regulatory Knowledge

Up to date with all BACEN, SUSEP, and market regulatory body regulations

Continuous Training

Constant investment in training and development of our technical team

Real-Time Documentation

Technical documentation always up to date and accessible to our clients

Our Journey

15 years of continuous evolution, innovation, and deliveries that transformed the Brazilian financial market

World-Class Infrastructure

99.9% availability with Tier 4 cloud, WAF, and 24/7 monitoring so your business never stops

Cloud Providers

Hosting on certified Tier 4 providers, ensuring maximum availability

  • AWS (Amazon Web Services)
  • Oracle Cloud Infrastructure
  • Geographic redundancy
  • 99.9% uptime SLA

Security

Multiple layers of protection for financial data and transactions

  • WAF (Web Application Firewall)
  • Dedicated IP/VPN protection
  • TLS 1.3 / AES-256 encryption
  • 24/7 monitoring

Specialized Support

Personalized service with guaranteed response times

  • Specialized technical support
  • Dedicated WhatsApp Business
  • SLA by criticality level
  • Comprehensive knowledge base

Let's Transform Your Business Together

Discover how our solutions can boost the results of your financial institution

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